Shipping Policy

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• Most order paid by 4:00pm PT are shipped the same day. (*Certain restrictions applied. Available on business day only.)

• Your shipping/billing addresses must match!!

• Insurance is through 3rd party and the value does not appear on package.

• No Local Pick Up

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Return & Exchange Policy

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• DOA/defective items will be replaced w/ an identical item upon return of the defective item. We will make a replacement or credit depends on our inventory.

• Please request an RMA number via email for exchange. RMA (Return Merchandise Authorization) number is required for all returns.

• Defective items must be noticed within 7 days of the date you received it.

• The buyer will be responsible for all shipping charges and insurance when returning items.

• Units returned and found not to be defective will be returned at buyer expense.

• If the retail package has been opened, and item return for a refund is not defective will be subject to a 15% restocking fee.

• S/H & Insurance charges are non-refundable.

• All returned merchandise must be in original factory conditions, including all packaging materials, inserts and manuals, warranty cards (not filled-out) and all accessories.

• Please allow 5 to 15 business days after we receive the item to process your return.